When will my order ship out?

During the pandemic, once your order is placed, please allow up to 1-4 working days for pick up. And 3-5 working days for shipping since from the package was picked up by Express.

All dolls ship directly from your nearby warehouse to your address via FedEx or DHL or UPS to ensure that your doll arrives as fast as possible.

How to track my package?

Step 1: Click “order tracking”

Step 2: Fill your order ID and billing email

Step 3: You will see the tracking number and which Express we ship for your order, like UPS, DHL, FedEx. Then copy the tracking number to get more detailed information from the below website:




About Safety

Is MIsexdolls legit? Is it a scam website?

Yes, we are legit and are in no way a scam. We are not only an online shop but also a leading sex doll manufacturer. We have been involved in the sex doll industry for more than 4 years. We have set up 7 overseas warehouses all over the world to provide fast shipping for our customers.

We are highly confident in our promise to serve you better. Our focus is to build long-term relationships with our customers, not simply a quick sale.

Besides, our store is registered and validated by WordPress and we offer secured payment options and encryption SSL on our site. This way we guarantee your safety, privacy and we avoid fraud on our end.

Discreet Packaging

The doll will be packed in a plain carton box. There will be no information that indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.

Custom & Taxes

For Canada, Finland, Denmark, Norway, Switzerland, and a few other countries it is not possible to pay import charges upfront. On average the additional fee is approx $150 and in most cases. In this case, we will split the duty fees with you (50%) and also manage the liaison with import customs, so it is stress-free for you.

Pick Up (COVID-19 Hold On)

If you prefer to pick up at a FedEx/UPS store, please note us with your local FedEx/UPS store address and you should call them to confirm whether pick up is allowed. If you want to pick it up at our warehouse in California (made-to-order & in-stock dolls), read our pick-up terms before you go there.

Check and Accept Your Package

You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If you find any damage, take some pictures or videos. Sometimes we also need your help to file a claim with the shipping carrier if the doll is damaged while shipping.

Order Change/Cancel/Return

Cancellations made within 24 hours of purchase will incur a 10% cancellation fee to cover our costs. Cancellations made after 24 hours of purchase will be subject to a 20-30% cancellation fee as further production and time costs have been incurred. This amount will be deducted from the refund processed to your card in the event we have already processed your credit card for shipping.

– Wrong Dolls
When you receive the doll and you find it looks absolutely different from the factory pictures or website, just show us an unboxing video (with the whole body, head, shipping label, and outside package box ). We will report and check to our factory and shipping carrier, and arrange a new replacement for you.

– Damaged Dolls
You should file a claim with the shipping carrier on receipt of your package if it is severely damaged. A new replacement will be arranged depends on how severe damage it is. For slight damage, a repair kit will be offered.

For more information about order cancel, click here.


***DO NOT FILE A CLAIM WITH YOUR PAYMENT CARD OR RETURN THE PACKAGE DIRECTLY. If you want to cancel your order or return your package, send us an email to talk things over. The shipping address on the package box is not available for returning made-to-order and in-stock orders. Please make sure the doll is brand new and never be used before you return it to us.